Refund Policy
Last Updated: October 29, 2025
At Passion Dentistry, we aim for satisfied customers. This Refund Policy applies to payments made via passiondentistry.com for appointment bookings in India. No GST is applicable (turnover below ₹20 lakhs).
Eligible Refunds:
- Full RefundCancellations requested at least 24 hours before the appointment start time.
- Partial Refund (50%)Cancellations between 24 hours and 2 hours before the appointment.
- No RefundNo-shows, late arrivals (>15 minutes), or cancellations within 2 hours. Additional treatments are non-refundable once started.
Refund Process:
- Contact us via email (info@passiondentistry.com or oralmaxsurgeons.care@gmail.com ) or phone (9419245269) with your booking reference.
- We process eligible refunds within 5-7 business days via the original payment method (Razorpay/PayPal).
- Refunds exclude any processing fees charged by the gateway (e.g., 2-4%).
Non-Refundable Items:
- Confirmed appointments not canceled timely.
- Digital confirmations or reminders.
Disputes:
If unsatisfied, contact us first. For payment issues, refer to the gateway’s policy.
This policy complies with Indian consumer laws. We may update it; check the site for changes.
Contact: Passion Dentistry, Ziyarat Batamaloo near Tahiri Masjid, Srinagar, Jammu and Kashmir 190001, Email: info@passiondentistry.com or oralmaxsurgeons.care@gmail.com , Phone: 9419245269.